Plane English: Sea-Tac Airport turns to pen and paper to replace digital displays

The photo above illustrates what life has been like at Sea-Tac Airport this week in the aftermath of a suspected cyberattack on the Port of Seattle that sparked an outage Saturday and continued through Wednesday.

The outage impacted many digital displays throughout Sea-Tac Airport, including information about flight times and where arriving passengers can find their luggage.

Port staff have resorted to manual methods, such as writing flight numbers and carousel locations on large sheets of paper, as you can see above.

The two people in the photo — Vy Donnelly, senior manager of aviation finance and budget, and Eileen Francisco, director of aviation project management — don’t typically work at the airport everyday.

But since Port staff have been locked out of their emails due to the cyberattack, many are helping out at the airport this week, answering questions for passengers and guiding them to the right place in absence of digital displays.

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